Waste Connections, Inc IT Help Desk Technician in The Woodlands, Texas

Job Title

IT Help Desk Technician

Employee Type


Requisition Primary Location

The Woodlands, Texas

Job Description

Who Are We?

WASTE CONNECTIONS, Inc. (NYSE:WCN) – We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services. Motivated, autonomous and entrepreneurial leaders thrive in our environment.

Why you need to join us!

CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.

INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees.

RESPECT: We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve.

We have an immediate opening for an IS Customer Support Specialist supporting our Corporate Office in The Woodlands, Texas. This position will be internal-client service focused and we are looking for a person whose passion for excellence will contribute to process and people efficiencies that help make Waste Connections a great place to work.


  • Establish baseline configuration of workstations and connectivity software that allows internal customers to effectively do their jobs in the Region.

  • Install, configure and support desktop hardware and software applications.

  • Work with Data and Telecom service providers on improvements and situational issues.

  • Work with Data and Telecom service providers on improvements and situational issues.

  • Provide Level 1 support for workstations, including handling after hour’s calls as assigned.

  • Develop and implement processes to effectively deploy, change and move workstations and workstation software.

  • Follow established procedures for monitoring of systems and problem management.

  • Work as a member of various Project Teams.

  • Provide system documentation and training for PC Technicians and Help Desk associates.

  • Assume additional responsibilities as required.

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or related field highly preferred

  • 3-5 years of Network Administration with customer service interaction

  • Experience working with Microsoft OS and Office Applications.

  • Independent worker with the ability to manage multiple projects simultaneously.

  • Experience supporting report sites including hardware and wiring

Apply today and Connect with Your Future - www.wasteconnections.com at http://www.wasteconnections.com/ .

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Women/Disabled/Veterans)

Job Requirements:







Who We Are

Waste Connections Inc. is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.


Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.

Our Opportunities


People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.


Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.