Waste Connections, Inc Customer Service Representative in Anchorage, Alaska
Customer Service Representative
Requisition Primary Location
Alaska Waste, a Waste Connections company, is looking for a Customer Service Representative for our Anchorage, AK location.
This is a full-time position, Monday-Friday from 7:30 am to 4:30 pm or 8:00am to 5:00pm. Family benefits, 401(k), paid vacation.$14.00 per hour
This is a call center position in an office environment, handling about 70 calls a day from our customers. Typical calls are to set up service, billing questions, customers paying their bill over the phone, and complaint calls. The ideal candidate will have great customer service skills, strong computer skills, and will be prepared to be at their desk on their phone the majority of their 8 hour shift. Our office has a very casual, fast paced, fun atmosphere.
Please do not stop by or call our local office. Please apply online at www.wasteconnections.com at http://www.wasteconnections.com/ .
The Customer Service Representative (CSR) fields calls from Customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections business, so they can resolve various types of customer issues. Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand.
• Must have very strong customer service skills.
• Must have strong computer skills including typing and 10key by touch.
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veterans)
Who We Are
Waste Connections Inc. is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.
OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.
BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
LET’S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.